CPA Contact Lists
Americas Account Contact List
Account Type Confirmation Destination Department Contact Information
Merrill Lynch Wealth Management
Client Services
*Not accepted through Confirmation
website
Contact Financial Advisor on statement
1.800.MERRILL
Bank of America Domestic Deposit
Accounts
Bank of America Commercial Non-
Syndicated Loans (Bank is Sole Lender)
Dealer Finance
Letters of Credit
Syndicated Loans (Bank of America is
Administrative Agent)
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – USA
Phone: 844.401.6078 - Opt 3
Asset Verification *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - Credit Inquiry
Capital Markets Servicing Group
*Commercial Mortgages
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – Capital Markets
Servicing Group
Phone: 866.531.0957
Leasing Northeast Center Building
2059 Northlake Parkway
Tucker, GA 30084-5399
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• BAL Global Finance (UK) Limited
• BAL Global Finance Canada Corp.
• Bank of America International Ltd -
Leasing
• Bank of America Public Capital Corp.
- Leasing
• Bank of America, NA Public and
Institutional Finance – Leasing
Phone: 800.260.8070 Option 7
Account Type Confirmation Destination Department Contact Information
Bank of America – USD Clearing
Accounts:
• New York accounts starting with
6550
• California accounts starting with
6290
• Miami accounts starting with 1901
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America, N.A. – USD Clearing
(New York) – 6550
• Bank of America, N.A. – USD Clearing
(California) – 6290
• Bank of America, N.A. – USD Clearing
(Miami) – 1901
Phone: 212.670.8900
Canadian Accounts held in Toronto,
Canada
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America NA Canada Branch
N/A
Bank of America – Canada *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• BoA Canada - Credit Services
• BoA Canada -- Funding Operations
• BoA Canada - Letters of Credit
BoA Canada - Credit Services
CanadaCreditServices
@bankofamerica.com
BoA Canada -- Funding Operations
dg.bana_canada_treasury_ops
@bofa.com
BoA Canada - Letters of Credit
tfscanada@bofa.com
Brazil – Bank of America
NA Trade / Trade Loans only
(not local Brazil DDA / Liabilities)
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America NA - Brazil Trade and
NonTrade Loans
dg.trade_finance_brazil
@bankofamerica.com
Brazil – Bank of America
Brazil Local Entities
Bank of America Banco Múltiplo SA
Attn: Latin America Client Service Team
Av. Juscelino Kubitschek, 1327 – 12º
Floor Zip: 04543011 – Vila Nova
Conceição, São Paulo/SP
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America Brasil – Local
Conglomerate
dedicatedlatamtwo
@bankofamerica.com
Account Type Confirmation Destination Department Contact Information
Mexico - DDA *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America Mexico S.A. (BAMSA)
dg.mexico_ops_for_client_svcs
@bofa.com
Mexico – Trade and Loans *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America Mexico S.A. - Mexico
Trade and Loan Operations Portfolio
DG Mexico Trade and Loans Ops
dg.mexico_trade_and_credit_ops
@bofa.com
Contacts:
Gabriel Bolaños - 52 55 52013228
Rosa Samperio – 52 55 52016150
Guillermo Gomez – 52 55 52013320
Edith Hernandez – 52 55 52016137
CPA Contact Lists
EMEA Account Contact List
Account Type Confirmation Destination Department Contact Information
Foreign Bank Accounts held in
Concord, CA, USA
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – International
Funding – 5687
N/A
Austria
Brussels, Belgium
Czech Republic
Denmark
Finland
Paris, France
Frankfurt, Germany
Athens, Greece
Hungary
Dublin, Ireland
Milan, Italy
Luxembourg
London, United Kingdom
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America, N.A. – Austria –
6948
• Bank of America Europe
Designated Activity Company,
Brussels Branch – 6006
• Bank of America, N.A. – Czech
Republic – 6590
• Bank of America, N.A. – Denmark
– 6946
• Bank of America, N.A. – Finland –
6451
• Bank of America Europe
Designated Activity Company,
Paris Branch – 6010
• Bank of America Europe
Designated Activity Company,
Frankfurt Branch – 6019
• Bank of America Europe
Designated Activity Company,
Athens Branch - 6018
• Bank of America, N.A. – Hungary –
6744
• Bank of America Europe
Designated Activity Company,
Dublin Branch – 6022
• Bank of America Europe
Designated Activity Company,
Milan Branch – 6641
• Bank of America, N.A. –
Luxembourg – 7073
• Bank of America, N.A. – London
Branch -6008
Contact your Servicing Advisor
Account Type Confirmation Destination Department Contact Information
Amsterdam, Netherlands
Norway
Poland
Portugal
Slovakia
Madrid, Spain
Sweden
Switzerland
EMEA Loans Agency
• Bank of America Europe
Designated Activity Company,
Amsterdam Branch – 6004
• Bank of America, N.A. – Norway –
6454
• Bank of America, N.A. – Poland –
3242
• Bank of America, N.A. – Portugal –
6452
• Bank of America, N.A. – Slovakia –
6778
• Bank of America Europe
Designated Activity Company,
Madrid Branch – 6508
• Bank of America N.A. – Sweden –
6453
• Bank of America Europe
Designated Activity Company,
Zurich Branch – 6014
• Bank of America NA EMEA Loans
Agency – 7115
CPA Contact Lists
APAC Account Contact List
Account Type Confirmation Destination Department Contact Information
Foreign Bank Accounts held in
Concord, CA, USA starting with 5687
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – International Funding
– 5687
N/A
Australia – Accounts starting
with 9322 or 5201
Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - Australia
Phone: +612 8749 4222
China – Shanghai – Accounts
starting with 6841
China – Guangzhou – Accounts
starting with 6097
China – Beijing – Accounts
starting with 5375
Beijing - Paper based audit confirmation
letter accepted with company seal
stamped.
Mailing address:
Attn.: NAS team
Unit 04-21, 35F China World Tower
(Building A),
No.1 Jianguomenwai Avenue,
Chaoyang District,
Beijing 100004
China
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - China
Phone:
Shanghai: +86 21 6160 8700
Guangzhou: +86 20 8116 2225
Beijing: +86 10 5835 8767
Hong Kong – Accounts starting
with 6055 or 6365
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America NA Hong Kong Branch
*Bank of America, N.A., Hong Kong
Branch, a national banking association
organized and existing with limited
liability under the laws of the United
States of America
Phone: +852 3508 2828
Account Type Confirmation Destination Department Contact Information
India – Bengaluru Salarpuria Windsor,
5th floor, Salarpuria Windsor,
No. 3 Ulsoor Road,
Bangalore 560 042
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – India - Bengaluru
india.clientservices@bofa.com
India – Chennai EA Chambers, Express Avenue
8th floor, No49-50L Whites Road,
Royapettah
Chennai-600014
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – India - Chennai
india.clientservices@bofa.com
India – Mumbai 16th floor A Wing, One BKC, Bandra Kurla
Complex, Bandra (E) Mumbai
Maharashtra 400051
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – India - Mumbai
india.clientservices@bofa.com
India – New Dehli 1st floor, DLF Centre
Sansad Marg
New Delhi – 110001
Also available to be submitted via
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – India – New Dehli
india.clientservices@bofa.com
Indonesia Sequis Tower, Level 25, SCBD Lot 11B
Jl. Jend. Sudirman Kav 71
Jakarta 12190
Indonesia
*original letter request with wet
signature
Phone: +62 21 2955 3700
Account Type Confirmation Destination Department Contact Information
Japan *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America NA Tokyo Branch
Phone: +813 6758 5155
Korea
*Accepted from external CPA/auditor
through
Confirmation website only.
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America NA Seoul Branch
Phone: +822 788-1400
Email: dg.kr_fso_support@bofa.com
Malaysia - Accounts starting
with 6209 or 9093
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – Malaysia
Phone: +603 2034 3968
+603 2034 3961/62
Philippines *Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - Philippines
Phone: +63 2815 5409
Singapore – Accounts
starting with 6248,
6212 or 3283
*Accepted from external CPA/auditor
through
Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – Singapore
Phone: +65 6678 3000
Taiwan Paper based audit confirmation letter
Mailing address:
Attn: Commercial Services Team
43F, Taipei 101 Tower,
No 7, Xin Yi Road, Section 5
Taipei 11049
Taiwan
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Bank of America – Taipei Branch
dg.asia_tpe_commercial_services
@bofa.com
Account Type Confirmation Destination Department Contact Information
Thailand *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America National Association -
Thailand - 6204
Phone: +66 2305 2930
CPA Contact Lists
Global Banking and Markets Account Contact List
Account Type Confirmation Destination Department Contact Information
Fixed Income Securities –Cash
Settled & Open Trades
(Safekeeping, Collateralization,
Custody)
(Money Market Funds,
Commercial Paper, IPA, and
Domestic Equity)
Fixed Income – Repo &
Collateral
including TBA and Tri-Party
gsoauditrequests@bankofamerica.com
Also accepted from external
CPA/auditor through Confirmation
website. www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
BofA Securities Global Securities
Operations
Phone: 800.933.9662
Direct Dial: 704.719.1015
Fax: 980.233.7694
gsoauditrequests
@bankofamerica.com
Bilateral OTC Derivatives -Audits
& Open Trades
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America - APAC OTC Client
Valuations
• Bank of America - EMEA OTC Client
Valuations
• Bank of America - US OTC Client
Valuations
OTCClientValuationAuditSupport@bofa.com
US Client Valuations Securities *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - US Client Valuations
Securities
us.client.valuation
@bofa.com
Bilateral OTC Derivatives –
Collateral
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America - APAC OTC
Collateral Margin
• Bank of America - EMEA OTC
Collateral Margin
• Bank of America - US OTC
Collateral Margin
APAC
collateral_sg@bofa.com
EMEA
emeaotcmargin@bofa.com
US
us_otc_margin_management
@bofa.com
Account Type Confirmation Destination Department Contact Information
Equity Swap Client Services *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – Equity Swap
Client Services- AMERS
Bank of America – Equity Swap
Client Services- APAC
Bank of America – Equity Swap
Client Serivices - EMEA
APAC
dg.swaps_client_service_apac@bofa.com
EMEA
dg.swaps_client_service_emea@bofa.com
AMRS
dg.swaps_client_service_global@bofa.com
Equity Prime Brokerage *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America - Equity Prime
Brokerage
• Bank of America – Equity Prime
Brokerage – APAC
• Bank of America – Equity Prime
Brokerage – EMEA
AMRS
dg.pb_operations_client_service
@bankofamerica.com
APAC
dg.emea_pb_client_service_team
@bofa.com
EMEA
dg.emea_pb_client_service_team
@bofa.com
Futures and Options / OTC
Cleared Derivatives Trades All
Regions
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – Future &
Options and OTC Clearing
Operations
AMRS
footc_product_csr_amrs@bofa.com
EMEA
footc_product_csr_emea@bofa.com
APAC
footc_product_csr_apac@bofa.com
Unsettled Bank Loan Trades
(Non-Agent)
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
• Bank of America Global Markets
Loan Trading – AMRS
• Bank of America Global Markets
Loan Trading – EMEA / APAC
AMRS -
meredith.r.smith@bofa.com
; seth.denson@bofa.com
EMEA/APAC
stephen.buckler@bofa.com
Agency Settled Bank Loans
Lender Requests
For Borrower requests, send to
Bank of America - USA
*Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America Syndicated &
Corporate Lending
AMRS
lenderinquiry@bofa.com
Account Type Confirmation Destination Department Contact Information
Fixed Income Broker *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America-- Fixed Income Prime
Broker
• Must include all Account numbers
requested. Only Valid range is
5HHxxxxx and 9xx5HHxx
fipbcash@bofa.com
MLPRO *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America – MLPRO
dg.pb_operations_client_service
@bankofamerica.com
Japan Securities *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
BofA Securities Japan Co., Ltd -
Client Valuation
dg.control_ops_japan
@bofa.com
Thailand Securities *Accepted from external CPA/auditor
through Confirmation website only.
www.confirmation.com
Auditor Selection (when utilizing
www.confirmation.com):
Bank of America - APAC Bangkok
Global
Markets Operations
Phone: 662 305 2906
662 305 2964
662 305 2969
dg.bkk_gmo_bond_settlements
@bofa.com
“Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Ba
nk of America Corporation.
Lending, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America
Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment
banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the
United States, BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp., both of which are registered broker-dealers and Members of SIPC, and, in
other jurisdictions, by locally registered entities. BofA Securities, Inc. and Merrill Lynch Professional Clearing Corp. are registered as futures commission
merchants with the CFTC and are members of the NFA.
